Privacy Policy

Last updated: January 23, 2026

At LNW Leavenworth Concrete, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect information when you visit our website or use our services. By using our website or services, you agree to the practices described in this policy.

Information We Collect

We collect information that you voluntarily provide to us when you request estimates, contact us for services, or interact with our website. This may include:

• Your name, address, email address, and phone number
• Property information related to your concrete project
• Project details, preferences, and specifications
• Payment and billing information when you engage our services
• Communications you send to us via email, phone, or contact forms

We also automatically collect certain technical information when you visit our website, including your IP address, browser type, device information, pages visited, and time spent on our site. This information helps us improve our website and understand how visitors use our services.

How We Use Your Information

We use the information we collect for the following purposes:

• To provide estimates and quotes for concrete services
• To communicate with you about your project
• To schedule and perform concrete work at your property
• To process payments and maintain billing records
• To respond to your questions, requests, and customer service needs
• To send project updates, appointment reminders, and service information
• To improve our website, services, and customer experience
• To comply with legal obligations and protect our business interests

Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:

• With service providers who assist us in operating our business, such as payment processors or scheduling tools, who are contractually obligated to protect your information
• With subcontractors or suppliers when necessary to complete your concrete project
• When required by law, court order, or government regulation
• To protect our rights, property, or safety, or that of our customers or the public
• In connection with a business transaction such as a merger, sale, or acquisition

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us remember your preferences and understand how you use our site. You can control cookie settings through your browser, but disabling cookies may affect your ability to use certain features of our website. We do not use cookies to collect personally identifiable information without your consent.

Third-Party Links and Services

Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit. Our privacy policy applies only to information collected through our own website and services.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security. You provide information to us at your own risk.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law. Project records and communications may be retained for several years for business, legal, and warranty purposes. When information is no longer needed, we will securely delete or anonymize it.

Your Privacy Rights

You have certain rights regarding your personal information:

• You can request access to the personal information we hold about you
• You can request corrections to inaccurate or incomplete information
• You can request deletion of your information, subject to legal retention requirements
• You can opt out of marketing communications by following unsubscribe instructions
• You can disable cookies through your browser settings

To exercise these rights or ask questions about your information, please contact us using the information provided below.

Children's Privacy

Our services and website are not directed to children under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete that information.

California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA). This includes the right to know what personal information we collect, the right to delete your information, and the right to opt out of the sale of your personal information. We do not sell personal information. To exercise your California privacy rights, please contact us.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will update the revision date at the top of this page. We encourage you to review this policy periodically. Your continued use of our website or services after changes are posted constitutes acceptance of the updated policy.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us at:

LNW Leavenworth Concrete
1138 Ironmoulders St
Leavenworth, KS 66048
Phone: (913) 828-6159
Email: hello@leavenworthconcrete.com